Terms of service

01

Who operates Rebrandless

Rebrandless is currently operated by Zachary Joel Kendall, known as Zach Kendall, in Melbourne, Victoria.

Proposed parent company

Ranoa Holdlings Pty Ltd — registration pending. It is not yet the contracting entity.

Legacy ABN

71 558 293 373 — cancelled former sole-trader registration. This is a historical reference, not an active ABN or the proposed company’s ABN.

Postal address

25 Smith Street, Fitzroy VIC 3065, Australia

We will update this record when the new registration is complete and identify the contracting entity on your order. An existing agreement will not be transferred to a new entity without any notice or consent required by law.

02

Your agreement

These terms apply when you accept an order or subscribe to a Rebrandless service that refers to them. Visiting the website alone does not create a paid subscription. You must be able to enter a contract and authorised to act for the business or client you represent.

Your confirmed order sets out the plan, scope, fees, billing schedule, approval arrangements and any agreed special conditions. A separately signed agreement takes priority where it expressly changes these terms. Our Privacy Policy explains how information is handled.

03

The publishing service

We build and run a branded blog on a subdomain you control. The standard setup uses a DNS connection and does not require access to your website backend, CMS, plugins, theme or hosting account.

Design, hosting, technical structure and AI-assisted content preparation are provided within your agreed scope. Topic direction is agreed before publishing. Our team checks articles; article-by-article approval and revisions depend on your plan. We do not guarantee search rankings, traffic, sales or a particular commercial result.

AI-assisted drafts can contain errors. We use your context and feedback to improve accuracy, and ask you to confirm specialist facts and claims about your business. Content is not a substitute for qualified legal, medical or financial advice.

04

What we need from you

Provide accurate business information, timely feedback and authority to connect the domain. You retain control of the domain and its registration. Keep your account secure and tell us promptly about suspected unauthorised access.

You must have the rights and permissions needed for the material and client information you supply. Do not ask us to publish unlawful, infringing or misleading content. We may decline a topic for those reasons and discuss an alternative with you.

05

Fees, renewal and cancellation

Published plan prices are in US dollars. Your order confirms the total payable, including any applicable tax, before you commit. Additional articles and work outside your scope require your agreement; they are not added automatically.

We will explain whether your plan renews, the next billing date and how to cancel before a paid subscription begins. Unless your order expressly agrees a different notice period, contact us before the next renewal to stop future renewals. Cancellation does not remove rights to a refund or other remedy under applicable law.

For one-time work, payment stages and cancellation arrangements are agreed in the order. We will discuss any incomplete paid work, refund entitlement and publication handover with you. Contact us promptly if you believe a charge is incorrect.

06

Your brand and content

Your domain, brand and supplied materials remain yours. You give us permission to use them to deliver the agreed service, including preparing and publishing approved content.

After payment, we assign to you any transferable copyright we hold in the final articles created specifically for you. This excludes our underlying software, publishing system and third-party materials, which remain subject to their own licences. AI output may not attract copyright or be unique; we cannot assign rights that do not exist or that we do not hold.

If you leave, we will discuss a practical export or handover of your published content and supplied assets. Continuing to use our hosted system requires an active service arrangement.

07

Confidentiality and agencies

Private customer information is used for Rebrandless, not for Haeeum’s agency work. Our agency separation commitment explains the shared founder and the boundary between the businesses.

Agencies considering white-label use can request a separately signed NDA before providing confidential client material. The founder is willing to negotiate strong confidentiality obligations and financial remedies for a proven unauthorised disclosure. The parties, protected information, evidence and remedies must be defined in the signed agreement. These website terms do not create a fixed penalty or an individually negotiated NDA.

08

Availability and resolving problems

We aim to keep your publication available and maintain it with reasonable care. Maintenance, network faults and service-provider outages can interrupt access. Tell us about a problem so we can investigate, explain the next steps and work towards a remedy.

We may suspend affected work for an immediate security risk, unlawful content or a material breach. Where practical, we will explain the issue and give you a reasonable opportunity to resolve it before suspension or termination. Any action will be proportionate to the issue and will not remove your statutory rights.

09

Your rights under Australian law

Nothing in these terms excludes a right, guarantee or remedy that cannot lawfully be excluded, including applicable Australian Consumer Law protections. Where those protections apply, you may be entitled to correction, a refund or compensation depending on the circumstances.

We do not use these terms to waive responsibility for failing to meet non-excludable obligations. Read the ACCC’s information about consumer guarantees.

10

Changes and contact

We may update these terms for future orders. Material changes to an ongoing service or price will be communicated in advance and will not retrospectively change work already agreed. Your existing agreement and any consent required by law continue to apply.

These terms are governed by the laws of Victoria, Australia, subject to any mandatory rights that apply where you live. Please contact us first if you have a concern so we can try to resolve it. You remain free to seek help from an applicable regulator or court.

For written correspondence, use the postal address above. For privacy requests, see how to contact the founder about your information.